Schedule Jobs and Activities
The software provides scheduling timeline allowing you to configure what you need to see. The benefits include:
- Holistic View of your company’s entire operational workload and enable dynamic future planning
- Reactive people and team management and resource planning – drag and drop
- Easily recognise and access details of ‘Work in progress’
- Quickly access engineer status and contact information – at the click of a button
- Ensure that your staff are capable and have the correct skills to complete jobs for your customers
Sites and Customers
The software provides a comprehensive module for collating all the detail needed to service your customers. The benefits of this include:
- Tailor customer sites and store all relevant location details and site specific content in one place
- Effective management, time saving and increased accuracy of stored information allows one click access to all content
- Provides a link to all historical jobs, documents and reports which delivers high quality management information surrounding your client base
- Quickly pinpoint the information you are searching using simple filters
- Record contact and contract information in one place
- Easily set a pattern of recurring actions and preventative maintenance activities, that automatically create jobs against a Site/Customer
User App
A dedicated App for Apple and Android tablets and Smartphones is includes and free to download for all users. This supports mobile working providing the following benefits:
- Provides more time for the office operations team to complete higher value tasks (less phone calls and messages from engineers) by providing complete and accurate information for your engineers first time round
- Removing wasted or delayed journeys to customer sites by using navigation in the app – therefore reducing overall job and fuel costs
- Accurate and dynamic health and safety compliance – point of work risk assessment, Lone Worker Safety, climbing etc
- Instant updates of WIP on the Web Console
- Improve communication – provides a more efficient method of communicating with your engineers and teams
- All information captured is digital, making it more portable and easier to analyse
- Proves legitimacy, identity and capabilities of your mobile workforce – Audit (digital passport)
- Moves your business towards a contact-less environment ensuring the safety of your employees and customers – COVID-19
- Use the system to capture and record everything that is required for your business and your customers
Manage Mobile Workforce
From the web based administration console you can manage all aspects of your field base and mobile workforce . The benefits here include:
- A visual representation and management of your entire workforce across all areas, regions, divisions and countries
- Via System Roles you can allow staff members to access different functionality based on permissions
- Simple and intuitive to use therefore reducing the need for long and extensive training – (time saving)
- Storing and accumulating detailed staff information in one place, that enables better working relationships with management and employees
- Fully manage the operational side of your business from anywhere, on any connected device
- Full audit of all staff actions and customer interactions – providing traceability and accountability on all the work you complete for your customers
- Ensure your employees are compliant and qualified – managing skills, certifications and training
Dashboards and Reports
The web based administration console allows instannt access to real-time data and a number of MI reports . The benefit of this feature includes:
- Cumulative management information allows historical analysis to support future efficiency and productivity improvements
- Accurate logging of all jobs and activities to support Invoicing, revenue generation and dispute resolution
- Extract data in various different formats to suit your business and customer needs
